Terms of Service
Last updated: December 23, 2025
Agreement to Terms
By accessing or using Viralyze ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Description of Service
Viralyze is a multi-channel social media management platform that enables users to:
- Manage multiple social media accounts from a unified dashboard
- Schedule and publish content across various platforms
- Collaborate with team members on content creation and approval
- Analyze performance metrics and audience insights
- Utilize AI-powered content optimization suggestions
- Manage comments and messages from a unified inbox
User Accounts
Account Creation
You must provide accurate, complete, and current information during the registration process. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
Account Security
You must immediately notify us of any unauthorized access or security breaches. We reserve the right to suspend or terminate accounts that violate these Terms or engage in suspicious activity.
Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Post content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Distribute spam, malware, or other malicious code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use automated tools to access the Service beyond our published rate limits
- Violate the terms of service of connected social media platforms
Content and Intellectual Property
Your Content
You retain all rights to the content you post through the Service. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content solely for the purpose of providing and improving the Service.
Our Intellectual Property
The Service and its original content, features, and functionality are owned by Viralyze and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Billing and Payment
Subscription Plans
Viralyze offers various subscription plans with different features and pricing. All fees are in U.S. dollars and are non-refundable except as required by law.
Free Trial
We may offer a 14-day free trial for new users. You will not be charged during the trial period. If you do not cancel before the trial ends, you will be automatically charged for the selected plan.
Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. We will charge the payment method on file at the then-current rate.
Cancellation
You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period.
Service Availability
We strive to maintain 99.9% uptime, but we do not guarantee that the Service will be uninterrupted or error-free. We may temporarily suspend the Service for maintenance, updates, or to address technical issues. We will provide advance notice of scheduled maintenance when possible.
Third-Party Services
Our Service integrates with third-party social media platforms and services. We are not responsible for the availability, functionality, or content of these third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
Limitation of Liability
To the maximum extent permitted by law, Viralyze shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, or other harmful code that may be transmitted through the Service
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content
Indemnification
You agree to indemnify, defend, and hold harmless Viralyze and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.
Contact Information
If you have any questions about these Terms, please contact us:
- Email: legal@viralyze.com
- Address: 123 Social Street, San Francisco, CA 94105
- Phone: +1 (555) 123-4567