Privacy Policy
Last updated: December 23, 2025
Introduction
Welcome to Viralyze. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, including your name, email address, and company information.
Social Media Account Data
When you connect your social media accounts to Viralyze, we collect access tokens and basic profile information necessary to provide our services. This includes:
- Profile information from connected social media accounts
- Posts, comments, and engagement metrics
- Follower and audience data
- Media content you upload to our platform
Usage Data
We automatically collect certain information when you use our service, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and feature interactions
- Performance data and error logs
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security vulnerabilities
- Provide AI-powered content suggestions and optimization recommendations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent: When you direct us to share information with third parties
- Service providers: With third-party vendors who perform services on our behalf
- Social media platforms: To post content on your connected accounts as directed by you
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your data
To exercise these rights, please contact us at privacy@viralyze.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes.
Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your personal information remains protected.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@viralyze.com
- Address: 123 Social Street, San Francisco, CA 94105
- Phone: +1 (555) 123-4567